To see the reasons why so many physicians and their patients from around the world use IAS, please click here.
| 2002 |
| 18 December 2002 I thank you very much for your rapid and reliable service. My drugs reached me just when I was out of them. It was a pleasure to purchase from your company. |
| 10 December 2002 I received my son's medicine on 12/4/02. You and your staff did an excellent job and once again I am very sorry for any inconvenience I may have caused you and your staff. It's just when you're held under such liability it scares you to death but I know it's for my son's protection. I would like to know if there is a way I can keep my son's medicine in stock without him running out if like I could pay for it and it come every month by a certain time and he won't run out that way or something. If you have any ideas I would really appreciate it. Thank You so much IAS, you saved my son's life and protected mine. I can't Thank You enough |
| 7 November 2002 Thanks for the web article on Laetrile by South. I happened upon it by chance using a search engine and found the article to be outstanding. I shall pay attention to your web presence. |
| 31 October 2002 Yipppeeee!! Thanks so much. You are a pleasure. |
| 30 October 2002 WOW!!!! I am impressed. Your reply is instantaneous. |
| 30 September 2002 Order received. Thank you for your efficient, professional and trustworthy service. Much appreciation... |
| 12 September 2002 My recent order for Deprenyl was received just fine.... Thank you for giving me good customer service... I expect my 2nd order soon... Thanks again. |
| 29 August 2002 Thank you so much! I really appreciate you! |
| 18 August 2002 Thank you for your fast and excellent service, everything was received in good condition. Be ordering again soon! |
| 9 August 2002 I have purchased items from you folks over the years and you always delight me with your excellent service. Also, your website is extremely helpful. |
| 16 July 2002 Thank you. You are the greatest!!! |
| 18 June 2002 Thank you so much. What great customer service!! |
| 8 June 2002 Thank you! Your customer service is first rate! I will continue to order from IAS, in no small part due to such service. |
| 28 May 2002 My sincere appreciation for your understanding and courtesy. As soon as the order arrives, I will place a larger one for several products. Again, please accept my thanks. |
| 22 May 2002 Thank you for your efforts and offer to replace these goods for us. It says a lot about a company who will stand behind their products. |
| 20 May 2002 Thank you for your professionalism and rather rapid delivery of goods. I was quite surprised and pleased at how fast your response was, being that I'm located a way across the sea in the U.S.A. Various colleagues of mine are very much in need of your products and I have already recommended your services. Thank you once again for your services, and I look forward to being a permanent life-long customer. Keep up the good work. |
| 7 May 2002 I just wanted to commend you on your excellent service. The medication I ordered through your service came, as promised, in good condition and on time. I had previously ordered the exact same medication through another service. Not only did my medication not arrive at all, but their customer service completely ignored my plight. Needless to say, I will not make the same mistake twice. Thanks for being dependable. |
| 25 April 2002 First, forgive me for taking so long to confirm my receipt. I received the order on the 16th of April - a matter of days from when we confirmed my order. This is world class service. I want to personally thank you for your professionalism. In addition, we are finding that these two products are proving very effective in the treatment of depression and withdrawal symptoms for drug dependent clients. Your site is leading the medical community in offering good, safe and viable substances. Again, my sincere thanks. |
| 8 April 2002 I just wanted to thank you for the professional way in which you respond to my questions. |
| 22 March 2002 Thanks so much for your prompt response. Your company is so professional and a delight to conduct business with. |
| 13 March 2002 Thank you very much for your consideration. I received the last package today. Also thank you very much for discounting on the items. Now everything is clear and I am fully, totally happy. Your company is always my first choice when ordering Nootropics. Thank you for answering my questions quickly and kindly. I really appreciate your service. |
| 13 March 2002 Thanks so much for the quick response. It has been a pleasure chatting with you over the previous weeks. You have answered a great deal of questions for me. You are also the reason I felt comfortable in making a large order. I look forward to receiving my medications over the next few weeks. Please also keep me in the loop for when the Pramiracetam comes in so I can know when to look for it in my mail. Drop me an email if you get a chance. You have personalized my dealings with IAS and I greatly appreciate it. |
| 11 February 2002 I received the first part of my order on Feb 5 and then Feb 6. Now that is what I call fast service. That is an 8 day turnaround and 2 of those days were Sat and Sun. I just wanted to thank you for your outstanding effort. |
| 9 February 2002 I received the order yesterday. That was much sooner than I expected so thanks are in order and keep up the good work. Expect me to place another order with you in the future. |
| 5 February 2002 Thank you very much for your reply. I am happy to tell you that I have received my order. Very good customer service! |
| 17 January 2002 Thanks very much for having my father's replacement Idebenone order sent out so quickly. He now has the three remaining boxes for the previous order and the first box in the replacement order. Antiaging Systems are doing their best to keep my father worry free and my mother in better health! Thanks again. |
| 16 January 2002 My Minurin arrived in the mail today, once again you've saved the day. Thank you very much... I will be placing a much larger order in the next week or so. Thank you so much for your professional and courteous service, you are by far and away the most professional organization in your industry on the Internet. I will be purchasing all of my nootropics exclusively from your company from now on unless there's an item that you don't carry... you're providing a wonderful service and adding quality to peoples lives. Keep up the great job! Another satisfied customer!! |
| 2001 |
| 16 November 2001 I want to thank all of you for your great service!! I just received part of my Jumex order and I am very grateful for your caring and insight at sending me part of my order so quickly. I am immensely impressed with all your incredible service. |
| 16 November 2001 ...thank you for the update and congratulations on your excellent customer support service. |
| 10 November 2001 Thank you so kindly for your quick response. I appreciate your efforts to make this a win-win situation. It's unfortunate, but must be done. I want to mention also that you have an excellent, extensive website. One of the best I've ever seen. |
| 20 September 2001 I appreciate your quick response to my concerns in regard to my order not yet arriving. I want to let you know that my package arrived today. I realize that problems do arise in the course of doing business and, for me, what is most important is how well a company handles those problems. Even though it did take longer than expected for my order to be delivered, I am pleased with the overall service I have received so far from IAS. This is the first time I have ordered from your company. Based upon what I have experienced so far, I will continue to do so. |
| 20 September 2001 I'd like to thank you at I.A.S. for your fast service, and for making available your line of products. The items which I recently purchased from you have left me feeling better than I have felt in many, many years. After repeated fruitless visits to U.S. doctors and psychiatrists who prescribed medications which did more harm than good, the products which I obtained from you have made a substantial difference in my life. |
| 10 September 2001 I have been doing business with IAS for several months and find it to be of the highest ethics. |
| 26 July 2001 Thank you for your time and attention. We appreciate your efforts in getting this order out to us without further hassle, or delay. I hope IAS hangs on to you, we are very happy to have dealt with you, your good sense, and your desire to speedily and safely get our order to us without extra charges. Thank you again. |
| 23 July 2001 As a satisfied customer of your company, I wish to thank your for your ongoing and caring customer service. I appreciate you taking the time to inform me of a product I had ordered in June that was out of stock, and alerting me to the fact that it was now available. |
| 14 June 2001 Thank you for your quick response to my problem about the YOHIMBINE expiration. I knew that your company was one of integrity and professionalism and this just reinforces that belief. Because of this I plan to keep using your company for my medication needs. |
| 20 March 2001 I received an undamaged bottle of Cyprenil yesterday, to replace the damaged one I sent back. Thank you for your outstanding customer service. It's been a pleasure to do business with you. |
| 6 March 2001 Thanks for the reply. I just wanted to let you know that your help is greatly appreciated! Keep up the excellent work! |
| 6 March 2001 Thank you for your reply. I see your big kindness and I decide to receive it. |
| 15 February 2001 Many thanks indeed for your prompt, courteous and detailed reply. I now understand the situation, if not the crazy EU laws we have to endure. I feel sure that the trouble you have taken is indicative of the 1evel of your customer service. You deserve to prosper. Long may you do so. |
| 25 January 2001 I have been doing business with IAS for several years now and have always been very pleased with the outcome. |
| 10 January 2001 You folks are wonderful!! Since my multiple traumatic brain injuries require smart drugs, your site is like finding the lost city of gold. Very grateful for your kind and courteous service and confirmations. |
| 2000 |
| 15 December 2000 My IAS Friends, Thanks for the confirmation (I'm happy you folks are doing this now) and please convey and accept my Best Wishes! to you and everyone there at IAS. Nice to do business with a great company and good people. Happy Christmas! |
| 7 November 2000 The last of many packages was received today - from my complex October 11 order. Everything was in fine shape. I have high regard for the way you people do business. The packaging, handling and accuracy are always thoughtful and excellent. All of my orders have been received in a timely manner and in excellent condition. Thank You. |
| 12 October 2000 I've been meaning to pass along the compliments on your expediency of your last order which was placed on Sept. 10 and received here within a week! Record time - Bravissimo!!!!! I'm very pleased at the initial results I am starting to receive with the supplements ordered. (Pramiracetam upon arising; Vinpocetine or picamilon in afternoon: Jumex on weekend). |
| 4 October 2000 Thank you so much for the great customer service. You are a very customer-oriented company, and I will buy from you again. I rec'd some interesting info from your Co. on DHEA. Will be ordering this within the next few weeks. Thanx for the informative brochures. |
| 23 September 2000 Thank you for your most courteous and timely reply. I had put a 2nd order in per my M.D.'s suggestion, as he said that certain pharmaceuticals sell out quite fast. He has told me that the medication I have ordered will help me to work my job efficiently, give me energy, and perhaps the increased activity will lead to an increased appetite... (l have old woman only 5'4", and on massive doses of Predisone!!) I apologize for my constant questions to you, I just like to investigate every alternative treatment available to me.... Thank you kindly for taking the time to read this long e-mail, and for taking your customer's questions and concerns so seriously. Again, as I have said before, my doctor feels this is the best course of treatment for me. Thank you for your timely replies and your superb customer service!! In Good Health Forever... |
| 13 September 2000 Thank you so much for your top-notch customer service. Whenever I e-mail you, you get back to me within 24 hours, and I really appreciate that. Just so you know, an M.D. who truly believes in your products recommended your company to me. As the recommendation came from a doctor, I acted on it. One of the things he had said to me was, "Their customer service is unbeatable, and the products are trust-worthy". |
| 20 July 2000 You have been a great help in deal with your company. I have been taken and overcharged by companies in the past and it was all nothing but a tremendous headache. Thank you for putting me at ease. |
| 4 July 2000 IAS Ltd. has provided me with superior service. Thanks again. |
| 2 July 2000 I would like to commend you on your business practices. When I wrote to you last month regarding missing items in my shipment, I realized that the burden of proof fell on me. I live many thousands of miles from your location and I had no real hope of compelling a foreign company, with whom I had only a brief relationship, to send to me items that I claimed I had not received, on my word alone. Therefore I was pleasantly surprised to find only one week after sending my letter that you had mailed a replacement for the goods in question without my having to worry a moment longer that my money had been misspent with your company. You have earned my trust and loyalty, and I will recommend your services to my friends and relatives without reservation. Such honesty is rare in today's world. |
| 4 April 2000 I sincerely thank you for putting up with so much hustle you've dealt with my situation. I am specially thankful for your efforts and what you were able to accomplish with your management. You have regained my faith in good business and fairness even through internet. I hope never to have to go through this again, and I know I will continue to have a good relationship with your company because of you. |
| 31 March 2000 Dear IAS, I just wanted to tell you what a great company you are. I have had NO PROBLEMS or botched orders through you guys. I live here in the US and I don't have health insurance, and as you already know, it is impossible to buy medications here in the US without an insurance plan. Simple antibiotics are $80.00 a bottle + a $60.00 doctor visit. I think the service your company provides is something I hope continues for years to come. |
| 16 March 2000 Thanks so much for your speedy reply and excellent customer service. I have been very satisfied using your company. |
| 11 March 2000 Since I complained a little about my previous order, I need to tell you about this one. THE SERVICES WERE FANTASTIC! The first package arrived 5 days after you had the order and came along after that every few days until this morning when the final package completing the order arrived. I am so happy with the service, Thank you so much. |
| 18 February 2000 Dear IAS, I've been meaning to contact you to comment on the DEDI 99.9% vitamin C product I ordered from you a short time ago. It's a fabulous product and I have really noticed a general lift in just about 'everything' since I've been taking it. It gives me 'goose bumps' again!!! Keep up your great work - you are truly a company dedicated to the betterment of mankind! |
| 11 February 2000 Recently you guys sent me a questionnaire asking me what I thought of your service etc. I would just like to say that I thought the service was excellent in every respect. The package came on time, the goods were for real and not expired etc. It was perfect. Unfortunately the drugs themselves didn't agree with my system, even at low doses. No fault of your own as many things I try give me a bad reaction. But recently I have indeed found the cause of my problem and things that work. So maybe one day in the future I might try the smart drugs again when I feel the need for more brain power and I'll definitely keep your company in mind. Thanks for everything. |
| 16 January 2000 Thank you for your expeditious reply. I see that your level of customer service remains impressive to say the least. Keep up the good work! I will be placing one of my regular orders in the near future, and am quite pleased to know that your organization will be handling it! It is unusual in today's world to find an organization with so much customer focus and attention to detail. This is made more unbelievable by the overseas nature of much of your clientele. I look forward to a long customer relationship with your firm. I can't say the same for between 80 and 90 percent of all of the other businesses I deal with in my working capacity daily. Three Cheers for IAS!! |
| Wed, 5 Jan 2000 I thought I sent one on 9 Dec. That's ok. I will wait for this next order to arrive. Thank you very much for your help over the past few years and best wishes for the new millennium. |
| Tue, 4 Jan 2000 Happy New Year and Holidays IAS! I just wanted to thank you for the missing part of the ghb order that I received from you last month. I would have written sooner but had two computers go out on me within the same week. Actually within twenty-four hours of one another!! Will likely be ordering more products soon. |
| 1999 |
| Tue, 28 Dec 1999 Dear IAS, Thanks so much for the Christmas message from all of you and I appreciate the planning book and pen - just what I needed to help me stay organized this coming year. I hope 2000 is good to all of you, that it is the happiest, most successful and healthiest year yet, with many more to come. God Bless. Yours in Health. |
| Wed, 22 Dec 1999 Thank you. As always, your service is the BEST! |
| Sun, 5 Dec 1999 Order of 10/25/99 has arrived. Thanks for your services. We will be dealing with you in the future and telling our friends of your excellent company. |
| Wed, 1 Dec 1999 Excellent fast professional service!!! I received my order in less then 2 weeks. And 7 days after my credit card was debited I received my order. An excellent product and excellent service. I simply could not ask for anything more! Thanks. I hope to be doing more business with you very soon. |
| Thu, 25 Nov 1999 Gentlemen/Ladies, Once again you are to be commended on the speed of processing orders and also on your courtesy, product quality, and highly communicative spirit. Please keep up the good work! |
| Wed, 24 Nov 1999 Hi. Thanks for contacting me about the order. You are correct. My intention was to order Oxiracetam. Keep up the good work. I really appreciate the fact that I can obtain these products. Thanks again. |
| Mon, 15 Nov 1999 Thank you, I have received my order, and applaud your company for the timely manner in which it was shipped. I will be looking forward to ordering from your company again. I do have to admit I was a little leery at first but you have convinced me beyond question of the superb service your company does offer and produce, thank you - again. |
| Thu, 11 Nov 1999 Wow! That was fast! Got the tabs yesterday! Thanks. |
| Fri, 5 Nov 1999 Many thanks for shipping my replacement tube of Esnatri. I received this product in good condition. Your prompt and efficient service is appreciated. I look forward to dealing with IAS again! |
| 01/11/99 I received my order of 4 boxes of 20 tabs each today. This now makes all my orders complete. Again, I want to let you know how much I appreciate your following up on this matter. |
| Thu, 28 Oct 1999 Thanks for the prompt response. Much appreciated. |
| Sun, 24 Oct 1999 Thank you very much for your assistance! |
| Sat, 23 Oct 1999 Please be advised that I received the replacement order for subject order that the customs people had returned. I got the replacement order on 19/20/99. Thank you very much for your help. |
| Fri, 22 Oct 1999 THANK YOU so much for checking out the problem and taking steps to resolve it! I knew it had to be something like you found but I was afraid I would be disregarded as just a complainer or a manipulator. Although I knew little about your firm when I first started ordering, I am now most impressed with the integrity of you and IAS. Thanks again. |
| Sat, 16 0ct 1999 Thank you for always confirming my orders. You're the only company that does so the customer does not feel like is dangling out there wondering if the order went through or not. Thank you. |
| Mon, 4 Oct 1999 Greetings. Well they made it!! All in one piece & no FDA interference. Thanks again & do let me know when the Deprenyl will be ready to order again. |
| Fri, 1 Oct 1999 I appreciate your gracious reply. Thank you and I look forward to receiving your products. Once again thank you for your courteous response. |
| 27 September 1999 Just wanted you to know that you have been one of the finest overseas companies I have ever dealt with in regards to the products you sell. I like your catalogue, your follow up emails, letter of confirmation, and finally the meticulously wrapped package that would draw no suspicion. Keep up the good work. |
| 21 September 1999 You guys are great! |
| Sat, 28 Aug 1999 Many thanks. The product arrived with two days to spare. I look forward to ordering from you again in the near future. |
| Thank you for your excellent service and prompt delivery on the last order. Very pleased. |
| 12/8/1999 I just received my order in the mail today. Thanks for responding to all of my correspondence in a timely fashion. It is deeply appreciated!!! |
| 9/8/1999 Thank you. I look forward to ordering from you again. |
| 4/8/1999 Thank you for your prompt response. Health and Happiness. |
| 3/8/1999 Thank you for your fast reply ... I have loved everything I have bought from your company. |
| 2/8/1999 Thank you so much for the note. In a time when personal service seems 'so far away', I applaud your efforts. |
| 29/7/1999 I am impressed with the speed of your response! Thank you for your help. |
| 28/7/1999 Dear IAS, Thank you for your rapid reply to my correspondence. I've consistently referred many patients to you from the US and will be glad to continue. Thank you for your continued professionalism. |
| 8/7/1999 I have received all packages with what I ordered from you. I have been using the products and am pleased beyond words with the positive results I have already had. I will be ordering again as well as telling others about your service. |
| 28/5/1999 I've ordered previously/thought your service was very professional. I'm recommending you to all my patients, and you may use me as a reference. Thank you! |
| Date 28 April 1999 I just sent in a new order, but I forgot to thank you for the excellent service on my prior one. Thanks again. |
| Date 21 April 1999 Thank you for your letter of 1st April 1999 with the notice of refund on double shipping. To be honest, I was giving up this matter, since I had no answer to my complaint by E mail. They don't want to handle such a trifle.... So the letter from you surprised me. Your name has been and is listed at the top as the most reliable trader in Japan. I know the reason this time. Thank you again for your sincerity. And I wish you your further prosperity. |
| 1998 |
| Dec 23rd 1998 Thank you for the Christmas pens, and most importantly, thank you for being such a terrific company. Your courage and integrity in business are unusual in today's world. Warm wishes to everyone at IAS for a Merry Christmas and Prosperous New Year. |
7th Dec 1998 Subject: Money Order I received my Retin-A today. thank you so much for your interest. I appreciate your concern, and will definitely recommend IAS to my friends. |
| 24th Nov 1998 My last order which I placed with your company was filled swiftly and efficiently. It was a most pleasant experience as I am sure this will be. Thank you for bringing to my attention the varied products and philosophies your company represents. |
17th Nov 1998 Subject: Confirmation of Order - Reply Thank you for your confirmation. I am very happy with this internet ordering service. It is much more efficient and easier than either telephoning or faxing an order. |
16th Nov 1998 Subject: Change of Address First of all I would like to thank you for the quality of your products, as well as the selection, pricing and efficiency of delivery. You people out-do all others and I am truly dedicated to IAS. |
October 22nd 1998 Subject: Product Enquiry I am an established IAS customer, and wish to inquire about purchasing *******. As you know, I am able to import a 3 month quantity for my own personal use, consistent with the US Personal Importation Policy. I have been directed to several Mexican pharmacy suppliers. However, I thought that before I order from one of them, I would inquire if you can, or wish to sell it. I understand that you are not a general pharmacy supplier, but being a loyal IAS customer, I wanted to give you the opportunity before I went elsewhere. I have always been very happy with your discretion, professionalism and service, so of course I thought of you first. With kind regards... |
| Oct 1 1998 Your organization is fantastic. I appreciate your follow-up, and courteous manner in dealing with issues and high quality products. |
| Sep 30 1998 ....as always in the past, you have remained on top of my list for anti-aging products. You are not at the top of the list - you are the list! (That was my way of saying keep up the good work). |
| Sept 28 1998 OUTSTANDING! This is the way I like to do business. I very much appreciated your fax acknowledging the receipt of my order; even more appreciated this note of shipment. THANK YOU! |
| Sept 25 1998 Guys, I have now received all the items ordered from IAS Ltd. Thank you so much. I love your products and so does my tired old body. Sorry to be such a pest in the past. Looking forward to ordering again in the future. Thanks so much for being there.
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| Sept 18 1998 Thank you for responding to my enquiry so quickly. I did receive my order the day after I had sent the response to your company. Everything was in order and undamaged. Thank you for everything. |
| Sept 12 1998 Dear IAS, I just wanted to write you back one last time (until my next order that is). Thank you so much for letting me know about the status of my order. I guess your e-mail address is the key. I very much like your company and I definitely look forward to doing further business with you. The products are great. I CANNOT BELIEVE some of the memory recalls I'm experiencing. So far I haven't put it to practical use (school, work etc). But I see myself answering things on game shows that I could never answer before. Also, I played my best game of pool ever yesterday. It seems whatever I want to set my concentration on, rides smoother and more correct than it ever has before. Again, thank you very much..... |
| Sept 11 1998 To everybody at IAS. I just wanted to commend you on a job well done. I have been an IAS customer for some time now and have placed several orders. I have never had any problems. Your service is impeccable, professional and discreet. Discretion is so important when purchasing products not widely accepted or understood in my country. Additionally in an industry fraught with fraud and misrepresentation, you are outstanding in your business ethics and high quality products. It seems that in our busy world, people usually write letters only to complain when things go wrong. I seek to change that attitude so that people who are exemplary in what they do are pointed out and congratulated. So good show, and keep up the good work! I'm sure I'm far from the only satisfied customer! I look forward to your continued success! Thank you.... |
| 1997 |
| Mon Nov 24 1997 Thank you for responding to my last entry. I have not had a chance to look into those other companies for those products but I soon will. So thank you for the leads. OH and I also want to say thanks for the time you give to me both in answering my questions and the special attention to my orders. If it means anything, those are some of the reasons I continue my business with your company. Thank You. |
| Tue Nov 18 1997 Subject: Re: Goods Received CHRISTMAS HAS ARRIVED!! Mr. Butler: I just received the material I ordered, and although you may have intuited my displeasure at the seemingly INORDINATE amount of time it took to perfect my order, I thank you for your courtesy in dealing with me as a disgruntled customer. My projection is that you are on the distribution side of a long supply line, and that you can do little to assist in resolving the time issues. This may be in error, but given your courtesy, I prefer to think so. The packaging complications apparent in your "stealth packaging" are indicative of the extremes you go to in this area, to maximize the potential of successful receipt. I can see why your shipping charges are as they are. I appreciate the qualities you have expressed in the somewhat stressed customer/client interface. |
Sat Nov 15 1997 Subject: Re: product orders Thank you for your prompt response. I just received two of the orders. Your service is deserving of my continued patronage. Live long and prosper. |
Tue Nov 4 1997 Subject: Re: IAS Proscar order Thank you very much. My supply is running low and my hair thanks you. |
Sat Oct 18 1997 Again my thanks and praise for your promptness and efficiency ... there should be more people like you in the world...I await your pricing of XXX. It is amazing to note that some of the companies I have approached have actually managed to sound almost rude in their replies ... You have been both courteous and professional and I admire that in a person. It is nice to know there are people who know how to get a job done. |
| Subject: IAS We are referring many clients to you for L-Tryptophan. We are so happy to have located you through Cognitive Enhancement Research Institute, Menlo Park, California. We work with people trying to escape from drug and alcohol addiction and from eating disorders. Our programs include extensive nutritional supplementation. They are very successful unless we have a client who is very, low in serotonin. We can now suggest that these clients obtain L-Tryptophan to increase their serotonin levels. You are literally saving lives by your work. Some of our clients are suicidal and others are so miserable that their lives are hardly worth living, because of low serotonin levels. The SSRI approach doesn't work for many of them. Thank you for your help. |
Fri Oct 10 1997 Subject: Re: order status Deprenyl arrived today. I spoke to Steven Fowkes at CERI this week and I told him of my excellent experiences with IAS. |
Tue Oct 7 1997 Subject: Re: confirmation of order This is to acknowledge the receipt in good condition the order referenced below. Thank you for your quick response and great service. I am very impressed! I will send you all my business and I am telling all my friends about your company. Thanks again |
| Dear Friends: Thank you for your latest catalog and newsletter. All of the information is extremely interesting and helpful. I am returning your questionnaire with this order, but to answer your question, "have I dealt with other pharmacies outside the US?", I can say yes, and had decided that I wouldn't go any further with this procedure. Your company was to be my last try. Needless to say, I was very pleasantly surprised and pleased with your superior service. Initially I was trying to obtain GHB for intermittent but chronic insomnia and I ordered first from XXX. They omitted one drug I ordered (Dilantin} without a refund. They sent GABOB - (Gambital) saying it had the same action as GHB. It was in 250mg tabs and I had no instructions in English as to how much to take. I tried 500mg with no effect. Since I wasn't really sure what it was, I gave up on that. Their packaging was poorly done. The next company I tried was XXX. They did send me GHB in powder form and there was information in English. They advised a standard amount of GHB as one teaspoon equalling 2.5 gm - once again no effect. Both of these companies requested extra money for cashing my money order at their banks (perhaps the law in these countries). I don't wish to criticize these companies unfairly, I'm sure they were doing their best, but when I got your response - what a difference! Beautiful colored brochures, a newsletter and lots of information in English! Rest assured yours will be the only company I will deal with in the future. I feel at last I am in touch with someone on a personal basis. Your packaging was expertly done also. I think I have to give up on GHB as it is so expensive for my purpose. I am going to experiment with Kava. I heard about this in The Psychedelic Resource List. I noticed an ad there for a do it yourself GHB - don't think I would want to experiment with that. I intend to order something from them and I will mention your Company as being the best and most reliable I've found, I have long been interested in consciousness expansion as well as the recent smart drugs. I am waiting for something less daring than all the ethnogens, mushrooms, etc. James South sounds interesting - hope to hear more about him. It's nice you're on the internet, I hope to be there soon. |
Mon Oct 6 1997 Subject: Order placed 10/2/97 Hello again On Thursday, 10/2/97 I placed an order via your internet credit card order facility. Just to verify that the order was received, I sent you an email on Friday, 10/3/97. As I recalled the process of calculating the total cost, it occurred to me that I had not included the $5.00 (U.S.) charge for a credit card order. Therefore I hereby authorized you to add this charge to the total (originally $220.00). I would appreciate it if someone would respond to me via email either verifying that the order has been received, that the total cost authorized is now correct ($225.00) -- or how I can correct my error -- and that it is in process to be shipped. We had a few telephone conversations regarding our first order, and we were pleased with the courteous and efficient manner in which everything was handled. Thank you! |
Fri Sep 26 1997 Sirs: Thank you so much! It is always a pleasure to do business with you. |
Fri Sep 12 1997 Thanks for your fast replies/confirmations. They build a sense of trust! |
Sep 1997 Fruitful or not, I really appreciate your efforts on my behalf. Thank you again. |
Fri Aug 29 1997 Subject: Great Service. Just a thank you note - Fed EX just delivered package at 9:30AM / Friday. Thank you very much for superior service. I will advise other health minded friends of your company. |
| Thu Aug 21 1997 Hi! I received my Minoxidil and Retin A with no problem. You guys do a great job for being so far away!!! |
| Date Sat Jul 19 1997 Hey, thanks for responding quickly to me. And I appreciate the info that you gave on the two books that you sell. I ordered one of the books. On my next order I now know that I want the other book. Also I really appreciate your honesty about ATP compared to Creatine. Its hard o find a source that will give you the facts and not always just try to make the sale. Well you did give me some bad news though, but I understand. Just PLEASE get that Hydergine here as quick as you can. I will have to order some more HGH soon so if it helps I will put your name on my order if it gives you commission or something. Hey and if you have any nutrition tips or product referrals for helping to increase memory and stimulate mental activity I am alllll ears. Well anyways man, take it easy and we'll talk soon. |
Mon Jun 16 1997 Subject: Re: Order Verification Thank you for your information. And ...YES! the money I send you is well spent!! |
| Phil, This is all fantastic information, and I thank you sincerely. Please let me dissect and decipher it now. Again, and as always, Thank you sincerely for your ongoing professional and rapid help. It is very very much appreciated. |
| Subject: Re: Order Forms Please excuse the delay in my getting back - been busier than I can say. There will be more people contacting you such as XXX and XXX. Yes, I suppose you could say that I'm involved in the medical field. I do physiotherapy mostly for potential extension. I have my own company called XXX. We not only do hands on work, but train people in how to use their thinking to be aware of organ function and status, then how to do repair work if necessary. All is based on a field called psychoneuroimmunology (P.N.I.). As someone who accepts both traditional and non-traditional approaches to health, I seek out any and all modalities that keep my clients performing at their best and easiest. Naturally, this includes those things you are able to provide. Most of my clientele are corporate heads or in other equally high powered positions. Now that we know each other a little bit, I will be encouraging those who are interested to check with their physicians then establish their own relationship with you. Great news about the credit card ordering capability. I'm sure this will make your life busier too. Thanks as ever for your quick response. You should be receiving another check and order from me anytime now. With a physician associate, I personally will be trying many of the different substances so that I can speak from direct experience. I'm reluctant to comment on things I do not have direct experience with. Looking forward to a continuing and mutually fulfilling relationship. |
| TO: All at IAS Ltd. Wishing you all a Happy Christmas and Happy New Year. Your business and the products you provide have been an important part of my good health and well being. Thanks again for the good service and quality products. Sincerely, P.S. Tell James I stopped by the booth several times at A4M meeting in Las Vegas but there was always a line so I missed introducing myself. |
Sat Mar 15 1997 I would just like to inform you that I received my order yesterday (Friday), less than 2 weeks from the ordering date. I am very pleased with your services and look forward to doing business with you in the future. Thank you. |
Fri Mar 14 1997 Thank you David! Much obliged! Keep up the excellent service! |
Mon Mar 3 1997 That was quick! All received as ordered and very impressed with the discrete packaging. I will certainly use your service again. |
| Subject: Thank you. Thank you very much for your reply regarding my question on where to obtain XXX. I have sent a letter to the XXX as you suggested. Thanks again for your truly outstanding service and large selection of quality products. Your company is highly regarded here in the States. |
Mon Feb 24 1997 Thanks once again for your prompt and courteous assistance... |
| 24/2/97 Thank you for your prompt response to my enquiry. In these times of mediocre service, it's refreshing! Herewith my order. I trust to your good offices. Thank you. |
Sat Feb 8 1997 Thank you for the prompt response. You guys are way cooler than XXX. Someday I hope you will stock bifemelane/celeport and their other stuff so I can always buy from you guys and not have to deal with those XXX nuts! |
| 1996 |
Tue Nov 12 1996 Subject: generic hydergine I am putting together another order and wondered if you have available a generic hydergine. It is my understanding that the generic is much lower in price and as good/effective as the Sandos. Thank you in advance for your assistance. I especially appreciate your attention to the mistake made in my previous order. You corrected the mistake quickly and nicely offered me a $35 credit toward my next order. With service like that I will be a return customer for some time and will recommend your company to others. |
| Mon Nov 4 1996 Thanks sincerely for your thorough, rapid and attentive response to my initial enquiry re: snail mail (such professionalism is astounding to come across these days). I look forward to ordering from you soon. Again, thank you. |
Fri Aug 30 1996 Thanks, you guys are great! |
| 23/7/1996 I would like to commend you and your colleagues at IAS for operating a first class operation. Through your efforts in assisting me on my delayed order, I have complete confidence in your company. David, you were extremely helpful every time we spoke on the phone. I am a loyal and devoted customer of your company thanks to your efforts. Again, thank you for going beyond the call of duty I will be placing many more orders with IAS |